KISA[가이드라인] 불법스팸 방지를 위한 정보통신망법 안내서(제7차 개정본)

2026-03-10
조회수 444

게시일 : 2026-03-04


(KISA 게시글)

불법 스팸 방지를 위한 정보통신망법 안내서 제7차 개정본을 게시합니다.

이번 개정본은 기존 정보통신망법의 이용자 보호 원칙을 실무에서 명확히 이해하고 적용할 수 있도록 정리한 것입니다.

 

[주요개정내용]

▲ 광고 수신 동의 요구 시 ‘혜택 알림’, ‘정보제공’ 등 모호한 표현 사용 금지 

▲ 앱 알림(앱푸시) 광고 수신 거부 시 로그인 등 복잡한 절차 요구 불가 

▲ 쿠폰·마일리지·적립금 등 일방적 제공 후 발급·소멸 안내 전송 시 명시적 사전 동의 필요 등

 

업무에 참고하시기 바랍니다.


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[목차]

I. 개요

1. 불법스팸의 개념 및 불법스팸 방지의 필요성··························6

2. 적용 범위····················································8


Ⅱ. 법률 및 시행령의 주요내용

1. 영리목적의 광고성 정보 적용범위··································10

2. 사전동의 의무 예외·············································14

3. 수신거부 및 사전동의 철회·······································17

4. 야간광고 전송제한 및 예외·······································18

5. 광고성 정보 전송시 명시사항······································19

6. 광고성 정보 전송자 금지사항······································20

7. 수신거부 및 수신동의 철회시 비용 발생 금지··························22

8. 처리결과 통지·················································23

9. 수신동의 여부 확인··············································25

10. 광고전송 위탁················································28

11. 정보통신서비스 제공 거부 등·····································29

12. 광고성 프로그램 등의 설치·······································31

13. 광고성 정보 게시의 제한·········································32

14. 법률에서 금지하는 광고성 정보의 전송 금지··························34

15. 법 위반 행위를 하도록 한 자······································35


Ⅲ. 부록

1. 전송매체별 명시사항 및 명시방법···································38

2. 각 위반행위에 대한 과태료 부과 기준································45

3. 정보통신망법 스팸 관련 규정······································46

4. 정보통신망법 안내서 Q&A········································50


출처 : https://www.kisa.or.kr/401/form?postSeq=3608&page=1#fnPostAttachDownload

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